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FAQ - Administering HSA-AltAdministering HSA-Alt

  • The HSA-Alt for English Language Arts (ELA), Mathematics, and Science are delivered to students via the online Test Delivery System, which is accessed by using the HSAP Secure Browser on an iPad (or other digital device). The online Test Delivery System will continue to be the default method of test administration for all HSA-Alt eligible students in spring 2018.

    Printed test kits will not be provided to HSA-Alt students in spring 2018 unless the school’s Test Coordinator has requested and received state-level approval for the paper/pencil test kit accommodation for a specific student for the HSA-Alt in ELA, Mathematics, and Science.

    Full information about the Paper/Pencil Test Kit accommodation may be found in the HSA-Alt Spring 2018 Test Administration Manual and the HSA-Alt Spring 2018 Test Coordinators Manual, available in the Resources >> Test Coordinators / Test Administrators >> Test Administration >> Paper-Pencil Administration section of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/.

  • Below is a table showing the Spring 2018 HSA-Alt operational testing windows:

    Online Testing in All Subjects February 20 – May 31, 2018
    Paper/Pencil Testing in All Subjects February 20 – May 25, 2018

  • Be sure that your HSA-Alt Test Coordinator has entered you into the TIDE database as a Test Administrator (TA). If you were already entered into in TIDE prior to the 2017-2018 school year, you would only need to request a new temporary password for the current school year. If you still did not receive an email with a password, contact the HSAP Help Desk at 1-866-648-3712. Your username is always your Lotus Notes email address. In cases where there are multiple persons with the same name as yours, you should use your employee ID number format for your Lotus Notes email address (contact your school Technology Coordinator if you are unsure of the format).

    NOTE: TAs and Second Raters who will be administering the HSA-Alt to student(s) who are approved for the Paper/Pencil test kit accommodation must be entered in TIDE with the “TA-ALT” user role in order to access the Data Entry Interface (DEI) for student score entry.

  • Yes, the Learner Characteristics Inventory (LCI) must be completed online for all HSA-Alt students prior to their first content area test session opportunity. Full information on completing the LCI may be found in the 2018 Guide to Navigating the HSA-Alt Online Administration, which will be posted in the Resources >> Test Coordinators / Test Administrators >> Test Administration >> Online Administration section of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/ in early February 2018.

  • The online test delivery system will automatically determine the correct starting and concluding tasks for each student. Not all students will be administered the same items and each student will be administered the items designed for the level at which they enter the test (for ELA and mathematics, it will be approximately one third of the total number of test items).

    For students approved for the paper/pencil test kit accommodation, a detailed explanation of how to identify the starting and concluding tasks for each student may be found in the 2018 HSA-Alt Paper/Pencil Directions for Administration document, available in the Resources >> Test Coordinators / Test Administrators >> Test Administration >> Paper-Pencil Administration section of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/.

  • No. The online testing system will read aloud all test questions and answer options, including reading passages. The only exceptions are the Engagement Items; these items may require the Test Administrator to read aloud to the student by referencing the information shown on the screen of the digital device being used for the Online Administration. Full information about using the online testing system may be found in the 2018 Guide to Navigating the HSA-Alt Online Administration, which will be posted in the Resources >> Test Coordinators / Test Administrators >> Test Administration >> Online Administration section of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/ in early February 2018. For the paper/pencil administration, the Test Administrator will follow a script and read all passages and items aloud to the student.

  • This assessment has an option of assigning a No Response (NR) score to an item if the student does not respond. Full information on recording a No Response (NR) may be found in the 2018 Guide to Navigating the Online HSA-Alt Administration (for TAs administering via the online testing system) or the 2018 Data Entry Interface User Guide (for TAs administering via the paper/pencil test kit).

  • The Online Testing System will show a red STOP sign page prior to the administration of an Engagement Item and any other item that requires Test Administrator assistance to administer. The TA will need to collect the iPad (or other digital device) from the student, open the Navigation Bar (see the next FAQ listed below: “How does the Test Administration (TA) access the Navigation Bar in the Online Testing System”), and click the [Next] button to advance to the next screen containing instructions on how to administer the Engagement Item to the student. NOTE: the password required to open the Navigation bar is the student’s first name.

    The TA should make sure to have the necessary physical and/or printed manipulatives ready to administer the Engagement Item(s) or other items requiring a printed manipulative (poster) in the current content area and grade band, prior to the start of testing. A list of required physical and printed manipulatives for all content areas and grade bands can be found in Appendix A of the HSA-Alt Spring 2018 Test Administration Manual.

  • Test Administrators will need to open the Navigation Bar in the Online Testing System in order to administer Engagement Items, pause a test, record a No Response (NR), change the Zoom level on a test, and/or submit a test for scoring.

    To open the Navigation Bar the TA must tap (or click) the small gray box in the upper left corner of the student’s testing screen. A pop-up box will appear asking for a password. The password to open the Navigation Bar is always the legal first name of the student being tested. This is the name used to log the student into the test on the Secure Browser. The TA will enter the password and tap or click “Ok”. The Navigation Bar will appear.

    Once the TA has completed use of the Navigation Bar they must tap or click the “Full Screen” button to close the Navigation Bar before returning the iPad (or other digital device) to the student for continued testing.

FAQ - Testing MaterialsTesting Materials

  • YES. TAs with students who begin the HSA-Alt Assessments at the lowest test entry level will need to present various physical and printed manipulatives to the student during the administration of the first few test items (also known as Engagement Items). Other items in each subject area assessment may also require the use of a printed manipulative.  All required printed manipulatives will be shipped to schools by the American Institutes for Research prior to the opening of the online testing window on February 20, 2018.

  • Materials for the HSA-Alt Online Administration in ELA and Mathematics for all schools should arrive by February 14, 2018. Materials will be addressed to the HSA-Alt Test Coordinator at each school. The Test Coordinator will be responsible for distributing testing materials to the Test Administrators at each school. Please note, each Test Administrator will receive one set of testing materials for each grade band they teach (not per student). All materials are reusable, in case the Test Administrator is administering to multiple students.

    Materials requested for the HSA-Alt Paper/Pencil Administration after the test window has opened, will arrive at schools within 5-7 business days following approval by the Assessment Section of the HSA-Alt Paper/Pencil Test Kit accommodation request. Paper-Pencil test kit requests received and approved prior to the opening of the testing window will be shipped to arrive approximately one week before the opening of the testing window, or in 5-7 days after approval, whichever is the later date.

  • Please have your School Test Coordinator contact the HSAP Help Desk at 1-866-648-3712.

  • No. The HSA-Alt for ELA, Mathematics, and Science will be available in paper/pencil test kit form in spring 2018 as an approved accommodation only. TAs who would like to request approval of this accommodation for one or more of their students will need to contact their school TC. TCs will be responsible for requesting approval of this accommodation via email using the Spring 2018 Paper/Pencil Test Kit Accommodation Request Form, available on the Test Administration Forms page of the HSA-Alt portal website, for any HSA-Alt eligible student in their school who is unable to access the assessment using the online Test Delivery System on the iPad.

    The purpose of the HSA-Alt iPad online administration is to help promote, to the greatest degree possible, support for equal access to HSA-Alt by assisting students with severe cognitive disabilities in acquiring independent skills using an assistive technology device.

    Students who are eligible, shall take the HSA-Alt and will be able to access the assessment using the digital interface. However, it is recognized that students with certain disabilities will still require access using the paper and pencil test kit version of the assessment.  The paper and pencil version of the assessment provides for the use of some specific designated supports such as concrete materials or visual substitutions.

    Some students with disabilities may better be able to access the assessment with the paper and pencil version of the HSA-Alt. If a student’s IEP care coordinator determines the student requires the paper and pencil version of the HSA-Alt, due to the nature of his or her disability(ies) and the current system of accommodations used by the student during classroom instruction and assessment, the student’s Test Administrator will need to contact the school’s Test Coordinator to order the test kit.

  • One test kit containing the printed manipulatives for the Online Administration of the HSA-Alt Assessments is issued to each Test Administrator in a school, for use with all of the students in the grade band they are teaching. If you have students in multiple grade bands, you should receive printed manipulatives for each grade band you teach (i.e., Grades 3-5, Grades 6-8 and Grade 11). You do not need one set of manipulatives per student, rather, only one set per TA per grade band. The materials for each grade-band are meant to be re-used in cases where you are administering to multiple students.

    Paper/Pencil test kits will be issued for each student approved for the paper/pencil test kit accommodation. If a single Test Administrator has more than one student in a grade band who is approved for the paper/pencil test kit accommodation, they will be sent one test kit which may be re-used to test all of the approved students. Test Administrators may not use a paper/pencil test kit to administer the HSA-Alt to a student who is not approved for the paper/pencil test kit accommodation.

  • Each shipment of printed manipulatives for the Online Administration will include a checklist of the testing materials which have been included. Test Administrators should use the checklist to double-check that all printed manipulatives were received.

    For paper/pencil test kits, if you are unsure how to count the number of manipulatives, it would be best to match the item stimulus and response cards with the set-up instructions in the testing booklet. If you have a one to one match of manipulatives to the pictures of the cards and strips shown in the testing book set up pages, you possess all of the materials you need for administering the assessment.

  • NO. Test Administrators must return all printed manipulatives for online administration to their school’s Test Coordinator by June 2, 2018. Test Coordinators will then be responsible for securely disposing of (ie, shredding) the printed manipulatives at their schools.

    There will be no return UPS shipping labels sent with the printed manipulatives for the HSA-Alt Online Administration in Mathematics.

  • YES. ALL testing materials for the Paper/Pencil Administration are due back to the school HSA-Alt Test Coordinator no later than May 29, 2018. Test Coordinators must ship all paper/pencil testing materials back to AIR no later than May 30, 2018. Full information regarding the return of testing materials may be found in the HSA-Alt Spring 2018 Test Coordinators Manual, available on the Resources >> Test Coordinators / Test Administrators >> Test Administration >> Paper-Pencil Administration section of the HSA-Alt portal website http://alohahsap.org/HSA_ALT/.

FAQ - Test Administrator TrainingTest Administrator Training

  • Face-to-face trainings will take place on various dates in February 2018. TAs should attend the training date assigned to their district. A full list of the training dates and locations will be posted to the Resources >> Hawaii DOE Memos section of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/ in late fall 2017.

    Only Test Administrators who did not administer the HSA-Alt Assessment in SY 2016-2017 need to attend a face-to-face training in February 2018. TAs who previously administered the HSA-Alt Assessment, District Support Team Members, and Test Coordinators are not required to attend, but may attend a training session on a space-available basis.

    If you attend the full length of the scheduled training session you will be considered “certified” to administer the Online Administration of the HSA-Alt Assessment. You will not be required to take a quiz or a test, if you attend the face-to-face session.

    Test Administrators who will be administering the Paper/Pencil version of the assessment to their students who are approved for this accommodation and the Second Raters for those Test Administrators should attend the face-to-face training to be held on Oahu in February 2018.

  • No. Test Administrators who have previously administered the online HSA-Alt do not need to attend the face-to-face training in February 2018. However, they will need to take the HSA-Alt certification course online, for the assessment(s) they will be administering (either online or paper/pencil administration).

    Test Coordinators do not need to attend the face-to-face training. A training webinar will be held in mid-January 2018 to explain the Test Coordinator’s role and responsibilities for the HSA-Alt. The webinar audio and PowerPoint presentation will be posted to the Resources >> Webinars section of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/ in after the webinar has been held.

  • Yes, the Assessment Section will cover the cost for a substitute for new Test Administrators who will be attending the face-to-face training. Teachers attending the HSA-Alt training as a Test Administrator will need to use the sub code 15654571, reason code 54. Public Charter Schools, please use sub code #18055571, reason code 54.

  • TAs who will not attend a face-to-face training session in February 2018 will be required to complete the online TA Certification Course for Online Administration prior to the opening of the HSA-Alt Spring 2018 testing window. A link to the online TA Certification Course will be posted on the homepage of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/ in late January 2018.

    Test Administrators and Second Raters for students approved for the paper/pencil test kit accommodation who do not attend the face-to-face training in February 2018 will be required to take the online TA Certification Course for Paper/Pencil Administration before administering the assessment. A link to the online HSA-Alt TA Certification Course for Paper/Pencil Administration will also be posted on the homepage of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/ in late January 2018.

FAQ - Second RatersSecond Raters

  • All students approved for the paper/pencil test kit accommodation are required to have a Second Rater for all three subject areas (ELA, Mathematics, and Science). Second Raters are not required for any students testing via the online Test Delivery System.

  • The Second Rater should be the equivalent of a licensed teacher. An EA or PPT cannot be a Second Rater. A complete explanation of who may perform as a Second Rater is provided in the HSA-Alt Spring 2018 Test Administration Manual, available on the Resources >> Test Coordinators / Test Administrators >> Test Administration >> Paper-Pencil Administration section of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/.

  • Please contact the HIDOE Assessment Section office by phone at 733-4100 or email at hsa-alt@notes.k12.hi.us to explain the need and give the qualifications of the person the school is requesting to act as the Second Rater.

  • The Second Rater needs to be present when the HSA-Alt assessment is being administered. He or she should independently score the student responses as the Test Administrator administers the assessment. Then, the Second Rater should enter these scores into the secure Data Entry Interface (DEI) on the HSAP website at http://alohahsap.org/HSA_ALT/ prior to the close of the testing window on May 25, 2018. For complete instructions on the role of the Second Rater, please refer to the Second Rater Policy in the HSA-Alt Spring 2018 Test Administration Manual, available on the Resources >> Test Coordinators / Test Administrators >> Test Administration >> Paper-Pencil Administration section of the HSA-Alt portal website at http://alohahsap.org/HSA_ALT/.

  • The Second Rater will receive a secure answer key to use when independently scoring the student responses. Please be aware that this is a secure document. When the Second Rater has completed scoring of all students who require a Second Rater, they must return the secure answer key to the school’s HSA-Alt Test Coordinator. All used and unused answer keys must be returned by the school’s Test Coordinator to AIR, along with other testing materials.

FAQ - Technology NeededTechnology Needed

  • Each year, schools MUST install the correct, updated secure browser on each computer that students will use to access the online Hawaii Statewide Assessment Program tests based on the operating system. These browsers prevent students from accessing other computer applications while they are taking an assessment. Secure browsers from previous HSAP administrations (e.g., 2016–2017) will not work. Click here for information about installing the updated secure browsers and how to remove the previous browser(s).

    Please refer to the HSAP Technical Specifications Manual for specific information about hardware, software, and operating system requirements and secure browser installation.

  • In general, the performance of the online testing system will depend on a number of factors, including bandwidth, total number of students simultaneously testing, size of test content, secure browser installation, proxy server (if used), and wireless networking solution (if used). As the number of students testing increases, competition for network bandwidth increases. Network bandwidth resembles highway traffic; as the number of cars traveling on a given road increases, the speed of traffic flow decreases.

    The optimal number of student workstations supported by a single wireless connection will depend on the type of networking standard being used for the connection. The two most common networking standards are 802.11g (54M bits per second) and the newer and faster standard, 802.11n (300M bits per second). Both the access point, which emits the wireless signal, and the computer’s wireless card, which receives the signal, will use one of these two standards. The recommendations below are based on the standard in use:

    • Wireless connections using an 802.11g access point can reliably support a maximum of 20 PC and/or Mac workstations that use wireless cards with either the 802.11g or the 802.11n standard.
    • Wireless connections using an 802.11n access point can reliably support a greater number of workstations; however, the make and model of the 802.11n access point will affect the number of additional workstations that the access point can support. Thus, the manufacturer’s documentation should be consulted for verification.

    Typically, when all workstations are using an 802.11n wireless card, the 802.11n access point can support approximately 40 computers. In cases where the workstation wireless cards are a mix of both 802.11n and 802.11g, supported connections should not exceed 50 workstations.

  • The updated secure browsers, along with installation instructions, are available on the Secure Browsers page. This page also includes information on how to uninstall/remove the previous secure browsers.

    Additional information, including guidelines for installing the secure browsers over a school network, is available in the HSAP Technical Specifications Manual.

  • Pop-up blockers must be disabled to access TIDE, the Test Administrator Training Site, the TA Live Site, the Online Reporting System, and other related HSAP testing systems. To allow pop-up windows, go to the menu option shown here for each browser:

    • Firefox: Tools > Options > Content > uncheck “Block pop-up windows”
    • Google Chrome: Menu > Settings > Show advanced settings > Privacy > Content settings > Pop-ups > select “Allow all sites to show pop-ups”
    • Internet Explorer: Tools > Pop-up Blocker > Turn off pop-up blocker
    • Safari: Application Menu (Safari) > Block Pop-up Windows (make sure this is unchecked)

  • If a student’s computer is slow or non-responsive, the student may be moved to another computer that was previously set up as a backup. If all student computers are slow or non-responsive for an extended period of time (more than several minutes), the Test Administrator may pause testing and work with the school’s Technology Coordinator to troubleshoot the school’s network. If the school’s network is stable, the Test Coordinator should reschedule the testing session and contact the HSAP Help Desk (hsaphelpdesk@air.org or 1-866-648-3712) to report the issue.

    Note: The Department of Education recommends that the Assessment System Status page (found at alohahsap.org) be checked prior to administering a test session. If the status for all systems is “fully operable,” then testing may commence. The Department of Education also recommends that a school’s bandwidth be checked prior to testing and that access to all bandwidth-intensive websites (e.g., Achieve 3000’s KidBiz and TeenBiz) be limited on the school’s network during online HSAP testing.

  • The online HSAP system will not lose data if a student’s Internet connection is interrupted or the computer crashes or experiences a power loss. After the Internet connection and/or power source is re-established, a student may resume testing where he or she left off. Similarly, if classroom-wide access to the Internet goes down or the power goes out, students will have to resume their assessments when the Internet connection and/or power source is fully restored and consistent.

  • The secure browser and Test Delivery System ensure the security of the testing environment at all times. When the secure browser detects applications that are triggered by automatic updates, such as Internet Explorer or iTunes, the Test Delivery System will pause the student’s assessment. A number of software programs, including antivirus software, have automatic updates enabled, and these often trigger forbidden application processes during testing.

    To prevent students’ tests from being paused, check software settings and determine whether auto-updates are enabled. If they are enabled, you are encouraged to either disable them or schedule them to run outside of school hours.

  • Yes, iPads are the preferred testing device for the HSA-Alt Assessments. Mobile secure browsers are now available for iPads, certain Android tablets, and Chromebooks. Further information is available in the HSAP Technical Specifications Manual and on the Secure Browsers page on the HSAP portal website.

  • Individuals using netbooks with smaller screen sizes will still be able to access the online HSAP system but may need to scroll down or across to see the complete screen. Students can also use the zoom tool in the Student Training Test and in the HSAP Secure Browser during assessments to enlarge the content on the screen.

  • Schools need to provide headphones for students taking the HSA-Alt Assessments, if the student will be taking the assessment within hearing distance of others.

    Prior to student testing, the headphones and audio should be checked to ensure that the sound quality and volume settings are appropriate. To check that test audio can be heard, plug in the headphones and then launch the secure browser. On the login screen, click the link to navigate to the Practice and Training Tests. The audio settings can be made by clicking the [Run Diagnostics] link on the Practice and Training Tests login page, then navigating to [Audio Check]. Follow the prompts to complete the audio check. If your audio settings need to be adjusted, make the appropriate changes in the computer’s user interface, and then run the audio check again.

FAQ - TIDETIDE

  • No. In order to preserve assessment security and student privacy, all passwords for the online Hawai‘i Statewide Assessment Program (HSAP) systems must be reset each year. Previous users remain active in the system, but they will need to obtain new passwords. To obtain a new password, users should go to the TIDE homepage and click the “Request a new one for this school year” link below the username and password login boxes. An email (from AIRAST-DoNotReply@airast.org) which contains a link to reset the password will be sent to the email address associated with the account. This link must be accessed within 15 minutes. (It may take up to 10 minutes to receive the new email.) The email will contain a link to the HSAP TIDE system, where users may set up their password and select and answer a security question to reactivate their account.

    A password must be at least eight (8) characters in length and must contain three (3) of the following:

    • One (1) lowercase alphabet character
    • One (1) uppercase alphabet character
    • One (1) number
    • One (1) special character
    • The new password cannot be the same as your current or previous password.

    Note: All users will need to reactivate their account in TIDE for the 2017-2018 test administration by creating a new password and security question and answer before they can log into other online HSAP systems. All users must understand that using another person’s username and password is prohibited, unless the user is given explicit permission to do so to resolve a reported problem. The user is responsible for keeping his or her username and password for all electronic applications confidential. Other users are not allowed to enter a user’s active test sessions other than to resolve specific problems. Sharing or transferring this information to any other person is not allowed.

  • Your username is the email address associated with your TIDE account. For most public school staff members, the username is their Lotus Notes email address: FirstName_LastName@notes.k12.hi.us. Public charter school staff members who do not use the Department of Education’s Lotus Notes email system will need to enter their unique email addresses as their usernames in TIDE. If you are unsure which email address your Principal or Test Coordinator used to create your TIDE account, please contact your Principal or Test Coordinator, as applicable.

  • If a user forgets his or her password, the user must go to the TIDE homepage, click the “Forgot Password” link, and enter his or her email address on the subsequent screen. The user will then need to answer his or her security question. He or she will then receive an email with a secure web link that the user must click in order to change his or her password. The link will expire in 15 minutes. (It may take up to 10 minutes to receive the new email.) A password must be at least eight (8) characters in length and must contain three (3) of the following:

    • One (1) lowercase alphabet character
    • One (1) uppercase alphabet character
    • One (1) number
    • One (1) special character
    • The new password cannot be the same as your current or previous password.

    If a user cannot recall the answer to the security question that he or she initially set, the user must contact the HSAP Help Desk at 1-866-648-3712 or hsaphelpdesk@air.org for further assistance.

  • The Test Administrator (TA) role allows users access to the TA Live Site for administering assessments. In TIDE, TAs will have access to “Plan and Manage Testing” under the “Monitoring Test Progress” dropdown, which allows users to generate customized reports in order to monitor their students’ activity and progress in the online assessment system. However, TAs do not have access to score reports. Teachers (TEs), on the other hand, cannot administer assessments but have access to their students’ score reports.

    To assign a staff member both the TA and the TE roles, Test Coordinators (TCs) will need to enter that person in the TIDE system twice; first with one role, then with the second role. The “Upload Users” task, which allows TCs to upload a spreadsheet, may be helpful for uploading multiple users who need multiple role associations. Please refer to the Upload Users section in the HSAP TIDE User Guide for more detailed information on how to upload the spreadsheet to TIDE.

  • The Personnel Who May Serve as Test Administrators table in the HSA-Alt Assessments Test Administration Manual identifies the school-level personnel who may administer the HSA-Alt Assessments. If a long-term substitute Teacher (TE) meets the specified requirements for serving as a Test Administrator (TA), then the Test Coordinator (TC) may add him or her to TIDE with the TA designation, using the “Add User” or “Upload Users” feature in the “Manage Users” tab in TIDE. Long term substitute teachers who do not use the Department of Education’s Lotus Notes system will need to have their unique email addresses entered as their usernames in TIDE by the Test Coordinator.

  • This number can be found on an employee’s HIDOE ID badge or in the employee’s detailed Lotus Notes information. This number is needed to associate the class roster(s) assigned to each teacher in Infinite Campus by his/her office clerk or registrar that is included in the nightly upload to TIDE with these same teachers whose roles as TEs have been created by the Test Coordinator in TIDE. These TEs will then have access to the student score reports for their associated class rosters in the Online Reporting System.

  • If a Test Coordinator (TC) enters an incorrect email address for a Test Administrator (TA) or Teacher (TE) in TIDE, the TC should delete the TA or TE’s record from TIDE and add the record again with the correct email address.

    However, the TC may edit a TA or TE’s name, phone number, employee ID, or role if it has changed since it was initially entered correctly by selecting the “View/Edit User” function and editing the information in the appropriate field(s); the TC does not have to delete and then add the TA or TE to TIDE again to edit this information.

  • Student information is uploaded nightly from the Hawai‘i Department of Education’s electronic Student Information System (Infinite Campus) and Electronic Comprehensive Student Support System (eCSSS) into the online HSAP system. Test Coordinators (TCs) and Test Administrators (TAs) do not need to enter any student information. Student information will appear in TIDE about 48–72 hours after it has been entered by the identified school staff members in Infinite Campus and eCSSS.

    If, during an assessment, a TA or TC notices that student information is incorrect, he or she will need to ask the office clerk (for elementary schools) or registrar (for secondary schools) to make the change in Infinite Campus; the updated information will then be uploaded in the TIDE system within 48–72 hours after it has been corrected in Infinite Campus.

    A student who transfers from one Hawai‘i public or public charter school to another Hawai‘i public or public charter school will appear in TIDE about 48–72 hours after his or her information is updated in Infinite Campus, if the student has been removed from the previous school’s Infinite Campus file. The student must be removed from the previous school’s Infinite Campus file and his or her information must be associated with the new school’s Infinite Campus file before the student will appear in TIDE and can be tested at his or her new school.

  • By default, courtesy-tested students are assigned an enrolled grade of “00.” These students cannot take the HSA-Alt Assessments until they are assigned a valid tested grade. The tested grade for each courtesy-tested student must be set in TIDE by HIDOE’s Assessment Section. Test Coordinators (TCs) must submit the courtesy testing request form found in TIDE’s “Download Forms” tab, the “Test Administration Forms” quick link on each assessment portal home page or in the HSA-Alt Test Administration Manual to the Assessment Section to request that a student’s grade level be entered in TIDE. A home-schooled student should not report to the school to be tested until an Assessment Section staff member informs the TC that the student can access the appropriate statewide assessments that the parents have requested.

  • Yes, a designated support or accommodation may be set for a student after he or she has already begun a test opportunity. The Test Administrator (TA) should have the student pause his or her test. If the designated support or accommodation can be set in the TA Live Site, the TA may set the accommodation in the TA Live Site and have the student log back in to his or her test session. The designated support or accommodation will be in effect once the student logs back into the test session. If the designated support or accommodation cannot be set in the TA Live Site, then the Test Coordinator (TC) must set the designated support or accommodation in TIDE, and the revised designated support or accommodation setting will be in effect the next time the student logs back in to the test session.

  • By default, a student sees his or her test score when the student completes and submits his or her HSA-Alt Assessment for scoring. Test Coordinators (TCs) have the ability to suppress a student’s score from being displayed on his or her screen when a test is completed, if the staff members who provide services for the student think that displaying the score will be upsetting.

    Only TCs may suppress a student’s score by changing the “Suppress Score” attribute in a student’s record using the “View/Edit Students” task in TIDE. Test Administrators (TAs) cannot change this setting during testing. A TC should inform a TA in advance if a student’s score will be suppressed for any of his or her test opportunities.

    This feature must be edited for each individual student record.

  • The Test Coordinator (TC) is the only user able to submit a testing incident request in TIDE. The HSAP TIDE User Guide lists the various types of requests that may be submitted via the “Testing Incident” task tab in TIDE.

    Using the “Create Testing Incident” task in TIDE, a TC can submit a testing incident request for one student at a time. You can submit each request based on the student’s SSID, result ID, or test session ID. You must enter a reason for the testing incident request for each student in the “Reason” field.

    A TC can use the “Upload Testing Incident” task to submit testing incident requests for more than one student at a time. Please refer to the HSAP TIDE User Guide for instructions on how to upload a testing incident file in TIDE. As with the “Create Testing Incident” task, you will need to provide the student’s SSID, result ID, or test session ID, along with a reason for the request, in the file to be uploaded.

    The Assessment Section will review each request, and decide the action that will be taken for each testing incident request submitted. Every effort will be made to review each request in a timely manner. Once the Assessment Section has taken action on a request, a TIDE notification email is sent to the TC who submitted the request. The TC can then view the Assessment Section’s action on the request using the “View Testing Incident” tab in TIDE.

    Students for whom testing incident requests have been submitted should NOT resume testing until the TC has received the Assessment Section’s decision regarding each request.

    Please contact the HSAP Help Desk at 1-866-648-3712 or hsaphelpdesk@air.org for further assistance with submitting or viewing testing incident requests.

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