Announcements

  • Update (2/25): Chrome OS 72.0.3626.177 is now supported. Original Post (2/13) Urgent: Please delay any device updates to Chrome v72 on Chromebooks as it will create an issue for students when logging into their testing session and they will be unable to start/resume their test. As a reminder, automatic operating system updates should be deactivated on all devices. AIR is working closely with Google to address the issue in v72 that prevents AIR from supporting it for online testing.

    Added February 25, 2019
  • The updated Secure Browser for Linux operating systems is now available. Instructions for installation can be found at the Secure Browser page.

    Added August 15, 2018
  • The new Android and iOS Mobile Secure Browser (MSB) is now available for download for Android 7.0+ and for iOS 10.3+. Instructions for installation can be found at the Secure Browser page.

    Added August 2, 2018
  • The updated Secure Browser for Hawaii SY 2018-2019 assessments is now available for Windows and Mac OS X computers and for ChromeOS devices via the HSAP Secure Browsers page: https://alohahsap.org/secure-browsers.stml. AIR is continuing development of the updated Secure Browser for Linux operating systems and Mac iOS and Andriod devices. Further updates regarding their release dates will be provided in early August via portal announcements and in the Assessment News.

    Added July 24, 2018
  • Per the May 2, 2018 memo from OITS, the Remedy ticketing system has been replaced with the ServiceNow system for Information Technology support. Test and technology coordinators experiencing problems related to network connectivity should submit a ServiceNow ticket at help.hidoe.org, or call the IT Help Desk at 564-6000, neighbor islands may call 8-1-808-692-7250 (HATS). ServiceNow user guidelines, FAQs, and a link to submit tickets are available on the staff Intranet https://intranet.hawaiipublicschools.org/offices/oits/stsb in the “Instructional” area and from the Knowledge Base area in ServiceNow. Other testing issues not related to the network should continue to be escalated to the AIR Help Desk.

    Added May 24, 2018

Key Documents